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MSSPs & MDR

Purpose-Built for
MSSPs & MDR Providers.

Manage threat intelligence across every client from a single dashboard. Multi-tenant architecture with per-customer isolation, reporting, and API access - built to scale from day one.

Unlimited Customer Accounts
Instant Context Switching
Per-Customer API Keys & Reporting
Multi-Tenant Data Isolation

Architecture

True Multi-Tenant Architecture

Each customer gets fully isolated data - separate keywords, domains, alerts, scan results, and intelligence feeds. Zero data leakage between tenants.

MSSP Dashboard Single pane of glass • All customers
A

Client A - FinCorp

  • Keywords142
  • Domains38
  • Active Alerts7
Isolated
B

Client B - MedTech

  • Keywords89
  • Domains21
  • Active Alerts3
Isolated
C

Client C - RetailCo

  • Keywords215
  • Domains56
  • Active Alerts12
Isolated

Workflow

Instant Context Switching

Jump between customer accounts in one click. Dashboards, alerts, and data update immediately. Cross-customer analytics give you portfolio-level visibility.

  • One-click customer switching
  • All dashboards update immediately
  • Cross-customer analytics and trends
  • Portfolio-level threat landscape view
Switch Customer
FinCorp Financial Services
7 alerts
MedTech Solutions Healthcare
3 alerts
RetailCo Retail & E-Commerce
12 alerts

Flexible Models

Managed or Self-Service - Your Choice

Fully Managed by MSSP

  • MSSP team handles all monitoring and response
  • Branded reports delivered to customers
  • Customers receive curated intelligence
  • Full control over alerting and escalation

Customer Self-Service

  • Customers log in to their own isolated dashboard
  • Direct access to alerts, feeds, and BUGSY
  • MSSP retains admin oversight
  • Mix models per customer as needed
You can mix both models - some customers fully managed, others self-service.

Scale

Bulk Operations & API Access

Scale operations with per-customer API keys, bulk provisioning, and automated workflows.

Per-Customer API Keys

Separate API keys with rate limiting for each customer tenant.

Bulk Provisioning

Provision new customers with keywords, users, and credits in seconds.

Cross-Customer Analytics

Portfolio-level insights and trend analysis across all clients.

Automated Reporting

Scheduled reports per customer - daily, weekly, or monthly.

FAQ
FAQ

Frequently Asked Questions

How does PurpleOps handle multi-tenancy for MSSPs?

Strict per-account data separation at the database level. Each customer gets fully isolated data - separate keywords, domains, alerts, scan results, and intelligence feeds. Zero data leakage between tenants.

Can MSSP customers access their own dashboard?

Yes. PurpleOps supports both fully-managed and self-service models. Customers can have their own login with access to their isolated dashboard, alerts, and BUGSY. The MSSP retains admin oversight. You can mix models per customer.

Does PurpleOps support per-customer API keys?

Yes. Each customer tenant can have separate API keys with individual rate limiting. This enables per-customer integrations with SIEM, SOAR, and other security tools without cross-tenant access.

How does context switching work for MSSPs?

One click switches between customer accounts. All dashboards, alerts, feeds, and data update immediately to reflect the selected customer. Cross-customer analytics are also available for portfolio-level visibility.

Can I provision new customers in bulk?

Yes. PurpleOps supports bulk provisioning operations. You can set up new customer accounts with keywords, users, domains, and credits programmatically via the API or through the admin dashboard.

What reporting options are available for MSSP customers?

Automated scheduled reports (daily, weekly, monthly) per customer, including threat summaries, risk score changes, and incident timelines. Brand them with your logo and deliver via email.

Scale Your MSSP Operations

Start managing threat intelligence across all your customers from a single platform. No per-seat licensing.